Privacy Policy

This policy explains how efuzone collects, uses, maintains, and discloses information gathered from our customers and website visitors (“Users”).

• We do not offer for sale, share, or lease any information given to us, except as clearly explained in this policy.
• This policy applies to everyone: prospective, current, and former customers.
• The terms of this policy are in addition to our Terms of Service (TOS) and Service Level Agreement (SLA).

We offer services provided by third parties. These may collect and use information differently than stated here. efuzone is not responsible for how these third parties use your data. We advise you to check their respective privacy policies.

efuzone gathers personal identifying information (“Personal Information” or PII) in three primary ways:

• Website Activity (Web Server Logs)

When you visit our site, we collect basic data to manage the site and analyze its usage (like traffic analytics). This includes your IP address, browser type, the pages you viewed, and the date/time of your visit.

• Cookies (Small Text Files)

We use cookies to save your preferences and login information, providing personalized features. You can reject cookies by changing your browser settings, but be aware this may disable some functionality.

• Directly From You (Personal Information)

Purchasing Services: We request financial information strictly to bill you for the services.
Other Inquiries: We ask for your name, address, email, or phone number to contact you about efuzone services.

Customer Communication and Internal Access

• We notify you about changes to your account or service terms, and inform you about other valuable services or special offers.
• Our employees and agents may access your Personal Information, but only for essential service administration and support.

Compliance with Law and Law Enforcement

We cooperate with government and law enforcement officials. We will disclose information about Users when we believe it necessary or appropriate to respond to valid legal requests (like subpoenas), protect our property and rights, or ensure public safety.

Opt-out (Unsubscribe)

If you do not want to receive promotional materials or surveys, you may opt out by:

• Clicking the “Unsubscribe” link in surveys, OR
• Sending a message with the subject “I do not wish to receive special communication from efuzone” to [email protected].

Security Measures

efuzone uses technical security measures (including firewalls, complex passwords, anti-virus, and detection software) to protect your information.

• Financial Data: When you provide financial information, it is protected using Secure Sockets Layer (“SSL”) technology.
• Unsecured Communication Warning: Please do not send confidential information (like passwords or financial details) to us through standard email or online chat.

Access and Correction

To access or update the Personal Information we have collected, you may:

• Login to your Client Area and directly change your information, OR
• Contact our Accounting team via Submit Ticket for assistance.

International Data Transfer

By visiting our website and communicating with us, you consent to the processing and transfer of your data across international boundaries.

Children’s Privacy

In accordance with COPPA, efuzone does not knowingly collect or solicit any personal information from children under the age of thirteen (13).

efuzone reserves the right to amend, alter, modify, replace, or suspend this Privacy Policy at any time. All changes will be effective when posted on the efuzone website.

Questions or Concerns

If you have any questions, comments, or feedback regarding this Privacy Policy, please contact efuzone via email at [email protected].