We are writing to inform you of an important update to our payment and renewal policy, effective immediately.
To ensure the continuity and quality of service, an automatic late payment fee will now be applied to all accounts where the renewal payment is not received by the scheduled due date. This fee will be automatically applied the day after your renewal deadline.
Late Fee Structure:
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Basic Package: Rs. 500
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Business Package: Rs. 1,000
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Corporate Package: Rs. 1,500
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Corporate Plus Package: Rs. 2,000
⚠️ Service Suspension & Termination Notice
Please take note of the following policy regarding overdue accounts:
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Immediate Suspension: If payment is not received by the due date, your service will be suspended immediately.
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7-Day Termination Window: If the account remains unpaid for 7 days after the due date, the account will be permanently terminated from our servers.
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Data Loss: [Your Company Name] will not be held responsible for any data loss resulting from account termination due to non-payment.
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Data Recovery: If you require data recovery after termination, a Recovery Fee of Rs. 2,500 will be charged (subject to data availability).
We strongly encourage you to ensure timely payment of your renewal invoices to avoid these charges and prevent any permanent loss of your data.
If you have any questions regarding your renewal date or payment status, please contact our support team.
Thank you for your understanding and cooperation.
Sincerely,
efuzone Team